Privacy and Security

This privacy policy sets out how The Loft55 General Purpose Store uses and protects any information that you give The Loft55 General Purpose Store when you use this website. The Loft55 General Purpose Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Loft55 General Purpose Store may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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What we collect

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This website does not require its users to provide any personal information, such as name, address, or contact information in order to view the website. When The Loft55 General Purpose Store receives any personal information through the "Contact" form, we will not use the information for any other purpose except to respond to queries and requests from the customer. 

Customer information gathered when an order is placed, The Loft55 General Purpose Store only uses this information internally to fulfill or to get in touch regarding your order. 

We do not store credit or debit card numbers.

We may collect the following information:

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• First name, Last Name

• Contact information including email address, billing and delivery address and phone number

You have the option to subscribe to our mailing list, the email address gathered via the newsletter sign up is only to send you emails about new products, special offers or other information which we think you may find interesting.

For the exhaustive list of cookies we collect see the list of cookies we collect section below.

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What we do with the information we gather

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

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• Internal record keeping

• We may use the information to improve our products and services

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and with your permission to do so. All communication you have the opportunity to opt out via unsubscribe at any time
   

Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

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Payment providers

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Payments are taken via third party providers Stripe https://www.stripe.com/

 

Security

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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store credit card details.

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Controlling your personal information

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You may choose to restrict the collection or use of your personal information in the following ways:

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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at loft55uk@outlook.com You may request details of personal information which we hold about you under the General Data Protection Regulations. If you would like a copy of the information held on you please write to The Loft55 General Purpose Store, 23 Canning Street, Brighton, East Sussex. BN2 0EF

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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How we use cookies

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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

List of cookies we collect

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The table below lists the cookies we collect and what information they store. 

 

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

 

Our website is built using Wix and here is a list of cookies used:​